Floral Delivery
In today's fast-paced world, we understand the importance of convenience and prompt service. That’s why we’re excited to bring the beauty of our flower shop directly to your doorstep!
Whether you're surprising someone special with a bouquet, looking for the perfect centerpiece for a gathering, or simply wanting to brighten your space with nature's beauty, we're here to meet your floral needs.
Our commitment to an enjoyable delivery experience ensures that every arrangement arrives in pristine condition, preserving the freshness and delicate beauty of each bloom from our shop to your destination.
Let us be part of your meaningful moments and let flowers convey what words cannot. With every petal, leaf, and stem thoughtfully selected, we’re dedicated to delivering your sentiments perfectly.
Please read below for additional information on your delivery.
Delivery Policy
Our Promise
At Nabi Flowers, we're proud of the quality and freshness of our arrangements. We guarantee excellence from order to delivery and are committed to exceeding your expectations. Your satisfaction is our priority, and we're here to ensure an exceptional experience. Thank you for choosing us!
Delivery Notice and Timing
At Nabi Flowers, we are committed to providing exceptional service and meticulous attention to detail with every floral delivery. To ensure we can prepare your order with the care it deserves, please place your order with the following lead times:
- Florist-designed bouquets: Minimum of 24 hours' lead
- Pre-made, in-stock bouquets: Minimum of 2 hours' lead
When placing your order, please include your preferred delivery date and time in the "Order Special Instructions" section of your shopping bag before checking out. We will do our best to ensure timely arrival.
Delivery Times
Our standard delivery windows are as follows:
- Mondays, Tuesdays, Wednesdays, Fridays, and Weekends: 10 AM - 12 PM (last delivery time is 3 PM)
- Thursdays: 3 PM - 4 PM (last delivery time is 4 PM)
Please let us know your preferred delivery time within these hours, and we will do our best to accommodate your request. While our team is dedicated to delivering your order as close to your requested time as possible, we cannot guarantee exact delivery times.
Last-Minute Deliveries
We understand that special moments can happen unexpectedly. While we will do our best to accommodate last-minute delivery requests, they depend on staff availability and cannot be guaranteed.
For florist-designed and one-of-a-kind bouquets, please read the following:
- Orders placed after 5 PM on Mondays, Tuesdays, Fridays, and Weekends will be available for delivery the next day after 12 PM.
- Orders placed after 5 PM on Wednesdays will be available for delivery after 3 PM on Thursday.
- Orders placed after 5 PM on Thursdays will be available for delivery after 1 PM on Friday.
Please note that all orders are subject to flower availability, and order processing times may vary. For all custom flower orders, we require a minimum of 48 hours' notice, and additional time may be necessary depending on the requested flowers, colours, and the size of the order.
Recipient Availability
If the recipient is unavailable at the time of delivery, we will leave the arrangement at the door or a safe location, such as a shaded or sheltered spot, unless weather conditions—such as extreme temperatures, snow, or rain—could affect the flowers. If our delivery personnel deem it unsafe to leave the arrangement, it will be returned to the store.
- Safe Location: The arrangement may be left at the front door or another pre-agreed safe spot. Please specify this in the ‘Order Special Instructions’ box located in your shopping bag tab before checkout.
Failed Delivery Attempts
If delivery is not possible due to the recipient’s unavailability, and our delivery personnel deems it unsafe to leave the arrangement, the order will be returned to the store, where it will be available for pickup. You will be notified of this change. Please note that any additional delivery attempts will incur an additional delivery fee.
Delivery Confirmation & Photographic Evidence
We will send a delivery confirmation via email or text message once the floral arrangement has been delivered. We will also provide a photo if your arrangement is left at the door or in a designated safe location to confirm successful delivery.
Complimentary Comment Card
We're happy to offer small complimentary comment cards with every order. Add a personal message in the 'Order Special Instructions' box located in your shopping bag tab before checkout for a thoughtful touch!