Privacy policy

What do we collect?

When using our website, your browsers information is automatically collected by our servers. We collect information regarding:

  • Your IP address
  • Date and time as well as duration of your visit
  • Pages and products you viewed on our site
  • Information of your browser’s operating system and device used

Personal Information:

Any personal information collected is provided by you, voluntarily, in order to receive our services.

When you purchase a product from our store, we collect personal information such as:

  • First and Last name
  • Billing and shipping address
  • Payment Information
  • Email address
  • Phone Number

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to opt out.

Cookies:

What are cookies?

Cookies are an information collecting technology that sends small text files that are stored on your computer or mobile device when you visit a website. Simply there a few types of cookies we use:

  • Site cookies

    • Essential for running our website in order to make your experience on our site as pleasant as possible(eg. Save your shopping cart, faster page loading times)

  • Third Party Cookies
    • These cookies provide us with the analytics of our customer’s behaviours and preferences in order for us to better serve you.  
    • Advertising and social media cookies capture your preferences in order to show you relevant ads outside of our sites. Currently we use the following cookie technology from third party providers: Facebook, Google Analytics, etc.

How do we use cookies?

Cookies provide us with the analytics for overall site improvement and for enhancing our customer’s experience. These behavioural and analytics cookies collect information about how visitors use our website and used to improve our website’s functionality. 

Are cookies harmful?

Cookies cannot contain viruses nor install spyware or malware on your computer. However, companies can use cookies to track long-term browsing history and store information on the types of products or information viewed. If you wish to have your browsing information remain private, please check your browser's settings to disable your browser's cookies. 

How to disable cookies?

If you wish to disable any cookies on your computer, you can change your browser settings to delete or prevent certain cookies from being stored on your computer or mobile device without your explicit consent. The ‘help’ section in your browser should provide information on how to manage your cookie settings.

Our website is hosted by Squarespace. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Please check their privacy policy regarding how they securely hold your information.

How do we use your information?

We use your Order information for processing payments, arranging for shipping and returns, provide you with invoices and/or receipts of purchases and to contact you should any problems arise from your order placed with us. If you contact our Customer Service (or vice versa), we will use Personal Information such as your order information and contact history to process your request and provide you with our best service possible. We also use your information in order to provide you with relevant ads on other websites. 

If you choose to interact with a social network such as Facebook (for example by registering an account), your activity on our website will also be made available to that social network. If you are logged in on one of these social networks during your visit to one of our websites or are interacting with one of the social plug-ins, the social network might add this information to your respective profile on this network based on your privacy settings. If you would like to prevent this type of data transfer, please log out of your social network account before you enter one of our websites, where possible. Please read the privacy policies of those social networks for detailed information about the collection and transfer of Personal Information, what rights you have and how you can maintain suitable privacy settings for your needs.

How do we protect your information?

We will only collect and use your information to the extent necessary to provide you our services. 

To safeguard your information, we adhere to industry best practices, ensuring that your data is protected from unauthorized access, alteration, or misuse. All information entered on our website is encrypted and secured using Secure Socket Layer (SSL) technology. Additionally, we maintain PCI compliance to ensure the highest level of security for payment processing. While no method of transmission over the internet is completely foolproof, we continuously work to ensure our online services are as secure and reliable as possible.


Disclosure of your information?

We may disclose any or all of the personal information we collect if we are required to do so by law.

Your information may be shared should our store be acquired or merged with another company so that we may continue to make available our products and services to you.

Changes to this privacy policy

We reserve the right to modify this privacy policy at any time. Any changes and clarification will take effect immediately upon being posted on the website. We will notify you here if our privacy policy has been updated. Please review this policy frequently so that you are aware of what information we collect, how we use it and how we protect your information.

Last Updated: January, 2025.