Refund policy

Final Sale Items

All in store sales are FINAL.

All floral orders that have been picked up or delivered are non-refundable and are subject to our standard cancellation policy.

Select accessories, such as vases and planters, may be exchanged or refunded within 7 days of purchase if returned in original condition. This applies only to non-floral items.

 

Refund Processing

  • Refunds will be issued per the cancellation terms outlined in our policies.
  • The applicable restocking fee will be deducted from the total order amount.
  • The remaining balance will be refunded to the original method of payment within 7 business days.

 

Special Circumstances

We understand that unexpected situations can arise. If you have a special request, please reach out to our team as soon as possible. While we adhere to our policies, we will do our best to accommodate your needs.

Thank you for choosing Nabi Flowers! 🌸