Nabi Flower's FAQ

Where can I input a request for a specific date/time/message for my order online for pickups or deliveries?

We greatly appreciate your order!

You can input your order information into the "order special instructions" box at the bottom of your shopping cart, right before you click checkout! In here, we ask you input details regarding a date/time for pick ups and deliveries. Please ensure to read our delivery policy here for further information. Please note some products require time in advance to prepare your order, please view product details for more information.

Also, we are pleased to offer complimentary comment cards with each order. If you are ordering delivery and you have a personal message you’d like to include, please enter it in the 'Order Special Instructions' box located in your shopping bag tab before checking out. If you are ordering pickup, you may write your personal message in store. This is a perfect way to add a thoughtful touch to your purchase!

If you have any additional questions, please don't hesitate to contact us!

Does Nabi Flowers offer delivery?

Yes! Exciting news from our flower shop – we now offer delivery services! Whether it's a special occasion or a simple gesture of kindness, we're here to bridge the distance with blooms that speak from the heart. Please refer to our delivery page for more details!

An arrangement I like is sold out.

Our arrangements are crafted with the freshest seasonal flowers available. Due to the nature of seasonal blooms, availability may vary.

However, we continuously craft new, exclusive bouquets inspired by the beauty of the seasons. We encourage you to check our website regularly for the latest updates and new additions. Or see our one-of-a-kind inspired bouquets that are pre-made for your convenience using florals of the season and they're ready to go!

Please read product descriptions as some items are pre-order only(depending on flower seasonal availability) and displayed as SOLD OUT online.

If you have any additional questions please don't hesitate to contact us.

My bouquet/arrangement seems to have a few variations in appearance?

Our arrangements are thoughtfully crafted, tailored to showcase the finest flowers currently in season, promising a display that radiates freshness and natural beauty. Therefore, based on flower availability, our florist may substitute certain flowers with another flower of equal or greater value. Rest assured, we are committed to delivering bouquets and arrangements that closely match the images provided, ensuring your satisfaction with our attention to detail and dedication to quality.

Does Nabi Flowers offer custom arrangements?

Yes. Please email for inquiries and our florist will get back to you as soon as possible.

Flowers and colours are subject to availability and typically takes 1-5 business days or more to acquire specific colours/species of flowers.

We will work with you to create the floral arrangement that you envision.

I ordered online. When will my order be ready?

To ensure that we can meticulously prepare and deliver your order with the utmost care, we kindly request a minimum of 24 hour notice for florist-designed bouquets. Please plan ahead accordingly when placing your order.

For pre-made, in stock bouquets(such as our one-of-a-kind inspired bouquets), the order can be ready for pick up in 1 hour.

Completion times for custom arrangements may vary depending on the specifics of your order and the availability of flowers. Please plan ahead accordingly.

For ordering in advance for a specific date, please ensure you give us the minimum amount of time as stated above. Please plan your order accordingly. As well as for orders with a specific date/time, please input that information in the "order special instructions" box in your shopping cart, just before you checkout.

How long do my flowers last?

The lifespan of a bouquet can vary depending on factors such as the selection of flowers used, environmental conditions, time spent not hydrating and proper care.

Typically, a well-maintained bouquet can last anywhere from 5 to 10 days. However, certain blooms are less resilient than others.

Vase arrangements should typically last longer than a bouquet since they stay hydrating in the vase during carriage.

To ensure your bouquet lasts as long as possible, it's essential to trim the stems, change the water regularly, and keep the flowers away from direct sunlight and heat sources. Check our blog post, The Ultimate Guide to Caring for Your Cut Flowers: Tips for Longevity, for information on flower care!