Nabi Flower's FAQ
Where can I add order date, time and note for the florist?
How to select order date, time, and add notes for florist:
1. Add product to your Shopping bag
2. Click on Shopping Bag icon
3. View instructions above the "Estimated Total"
4. Refresh your browser to add pickup/delivery options.
5. Click to expand to add notes for florist
How long do my flowers last?
The lifespan of a bouquet can vary depending on several factors, including the selection of flowers used, temperature, environmental conditions, and proper care.
Typically, a well-maintained assorted bouquet can last anywhere from 5 to 7 days where as rose bouquets can last anywhere from 3 - 5 days.
Flowers are sensitive their environment and thus we cannot guarantee their longevity.
To help your bouquet stay fresh for as long as possible, check our blog post, The Ultimate Guide to Caring for Your Cut Flowers: Tips for Longevity, for information on flower care!
Can I place a custom floral order?
Absolutely — we’d love to bring your floral vision to life! 🌸
Let us know your preferred blooms, colors, or overall aesthetic, and we’ll do our best to accommodate your preferences—based on seasonal availability and your budget.
Please see our floral ordering policies for more details.
Can I order an arrangement for the same day?
Yes! A selection of pre-made arrangements is always available in-store and ready for pickup at your convenience.
Walk-in's are welcomed and arrangements are created based on the availability of our florists.
For order's placed online or for delivery, with a minimum of 2 hours’ notice, we’re happy to create a beautiful assorted bouquet for same-day pickup or delivery.
For other custom floral requests or specific designs, please contact us in advance to confirm flower availability. Some arrangements may require additional lead time — but we’ll always do our best to make it happen for you!
I would like my florals delivered at a specific time.
Please read our delivery policy for further information.
I would like to order an arrangment posted in your Gallery or Catalogue
We’re so glad you found a design you love! Our arrangements are one-of-a-kind and thoughtfully handcrafted, and we’re happy to recreate a similar style using the freshest florals available in our shop.
Please note that floral availability may vary, and certain designs — like rose bouquets — may require additional lead time. We'll always do our best to capture the look and feel of the arrangement you admire.
Feel free to send us a photo or reference the design you'd like!
My arrangement seems to have a few variations in appearance than the image on the website?
Our arrangements are thoughtfully crafted, tailored to showcase the finest flowers currently in season, promising a display that radiates freshness and natural beauty.
Therefore, based on flower availability, our florist may substitute certain flowers with another flower of equal or greater value.
Rest assured, we are committed to delivering bouquets and arrangements that closely match the images provided, ensuring your satisfaction with our attention to detail and dedication to quality.
I ordered online and forgot to note which date I would like for pickup/delivery
No worries! We carefully review each order to ensure all important details are noted.
If you're unsure whether we've received your special requests, feel free to reach out to us!
Additionally, if an order is placed without a specified pickup or delivery date, we will proactively contact you to confirm the details before processing your arrangement.