Delivery Information & Policy

Delivery Price

Delivery fees vary based on location and are calculated at checkout.

We deliver throughout Calgary with a delivery fee ranging from $12 to $24, depending on the location.
Deliveries outside Calgary start at $30+, with final pricing based on distance and delivery requirements.

Delivery Days & Time Slots

We offer delivery 7 days a week, with two standard delivery windows:

Morning: 9:30 AM – 12:00 PM

Afternoon: 12:30 PM – 3:00 PM

Please refresh your browser when selecting your preferred delivery time to ensure up-to-date availability.

Recipient Information & Availability

Please ensure that the recipient’s full name, address, and contact number are entered or relayed to the Florist accurately.

Inaccurate or incomplete details may result in delays in delivery and/or additional delivery fees.

Delivery Procedure

If the recipient is unavailable to receive the arrangement, it will be left at the doorstep if deemed safe and weather permitting by our in-house delivery staff.

If weather conditions are deemed too harsh for your arrangement's well-being, we will make an effort to contact the sender and/or recipient before delivery. In this case, the arrangement will remain at our studio until we are notified on how to proceed.

Delivery Fulfillment

Deliveries are considered fulfilled once they are:
– Received by the recipient,
– Left at the doorstep with photo evidence provided to your contact, or
– Completed according to specific delivery instructions provided at the time of order.

Once delivery is complete, we are not responsible for the order beyond that point—whether it has been handed directly to the recipient or left safely with documented confirmation.

If the arrangement is returned to our studio (e.g., due to weather or inaccessibility), we will notify you to arrange pickup or re-delivery. Please note that additional delivery fee apply.

Undeliverable Orders

Orders that remain undeliverable for more than 48 hours from the originally scheduled delivery time will be considered fulfilled.

These orders will be ineligible for refund or exchange, and the arrangement will no longer be available for pickup or redelivery due to the perishable nature of florals.